Terms & Conditions

Booking with Kanishka

Terms & Conditions

These terms apply to every booking with Kanishka Holiday Makers. Where a tour page lists its own inclusions, exclusions or cancellation terms, those are shown on that page.

Booking Terms

Applicable to all domestic & international itineraries unless explicitly stated under inclusions

  • Mandatory Government Taxes & Surcharges: Any newly enacted municipal, state, national, or international taxes, tourism cess, port charges, or revised Goods & Services Tax (GST) increments levied after quotation/confirmation.
  • Transit & Travel Logistics: International and domestic airfares, airport taxes, railway tickets, transit visas, consular processing fees, and excess baggage charges.
  • Pre- & Post-Tour Services: Early hotel check-ins prior to standard hotel policies (normally 14:00 hrs) and late check-outs beyond standard policies (normally 11:00/12:00 hrs).
  • Monument, Sanctum & Activity Fees: Video camera/DSLR commercial photography permits, specialized audio guides, optional cultural shows, water sports, safaris, and priority/VIP temple sanctum (Garbhagriha) passes.
  • Personal Consumption & Incidental Expenses: All laundry, telephone/internet charges, minibar consumption, room service, alcoholic and non-alcoholic beverages, packaged drinking water outside allocated vehicle rations, and personal driver/guide gratuities (tips).
  • Unscheduled Deviations: Any detour, extra sightseeing mileage, vehicle hire outside programmed operating hours, or meals not expressly identified in the finalized booking voucher.
  • Medical & Emergency Contingencies: Comprehensive medical insurance, emergency evacuation, baggage loss compensation, hospitalization expenses, and travel insurance policies.
  • Force Majeure & Transit Alterations: Any additional operational expense arising directly from flight/train cancellations, schedule rerouting, road closures, political unrest, natural disasters, epidemics, or strikes.

Standard cancellation terms applicable to all individual and group bookings

  • Formal Notification: All cancellation requests must be submitted formally in writing via registered email to KHM Group operations; verbal, telephonic, or text message requests are not recognized.
  • Standard Cancellation Slab Schedule:
    • 45 Days or more prior to departure: Forfeiture of the non-refundable booking deposit / administrative retainer.
    • 44 to 30 Days prior to departure: 30% of total tour cost forfeited.
    • 29 to 15 Days prior to departure: 60% of total tour cost forfeited.
    • 14 to 0 Days prior to departure / No-Show: 100% of total tour cost forfeited (Zero refund).
  • Non-Refundable Retainers & Peak Allocations: Token advance payments, non-refundable flight/rail ticketing, chartered permits, and guaranteed seasonal hotel inventory (Diwali, Christmas/New Year, push/peak seasons, long weekends) remain 100% non-refundable irrespective of cancellation date.
  • Unavailed Services on Ground: No partial refund, pro-rata reduction, or credit voucher will be extended for missed sightseeing, unconsumed meals, early check-outs, or voluntary itinerary abandonments after the tour has commenced.
  • Third-Party Pass-Through Terms: In circumstances where airline, cruise line, train, or specialized luxury hotel group cancellation terms exceed the penalties listed above, the third-party operator’s strict penalty schedule shall supersede standard slabs and will be borne directly by the client.
  • Remittance Timeframes: Approved net refunds (after deducting applicable cancellation penalties, administrative handling fees, and banking/foreign exchange charges) will be processed within 14 to 21 banking days from formal confirmation.

Website Disclaimer & Operational Rights

All tour packages, itineraries, route maps, hotel recommendations, operational timings, and imagery displayed across this website, digital portals, marketing brochures, and catalog sheets are presented strictly for promotional and indicative display purposes. This website operates solely as an interactive product showcase and does not constitute a legally binding commercial contract or unilateral guarantee of delivery.

All travel itineraries, day-to-day routes, flight connections, monument access, hotel properties, and published tariff baselines are entirely contingent upon changing seasonal conditions, localized climatic extremes, domestic and international geopolitical events, statutory guidelines, national holidays, temple/monument restoration schedules, and sudden supply-chain market shifts. Published catalog tariffs are subject to dynamic rate adjustments without prior digital notice.

KHM Group reserves the absolute, unfettered right and managerial authority to modify, substitute, compress, reroute, delay, or cancel any itinerary, day-to-day program sequence, lodging property, or transit mode at any stage—either prior to tour confirmation or while on-ground operations are underway—without prior notice, should external conditions, localized emergencies, or client safety demand such changes.

KHM Group, along with its directors, subsidiaries, operating affiliates, and ground logistics partners, shall bear no legal or commercial liability for direct, indirect, or incidental expenses, losses, delays, or disruptions arising from acts of God, extreme weather events, earthquakes, road blockades, vehicle breakdowns, structural monument closures, aviation timetable disruptions, civil disturbances, strikes, pandemics, state lockdowns, or geopolitical crises. Any incremental logistical expenses resulting from such events remain the exclusive financial responsibility of the traveler. Execution of a formal booking with KHM Group constitutes full, unconditional acceptance of these terms.

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